Last Updated: 24 June 2026

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities if you have a complaint.

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1. WHO WE ARE

SousChef AI Limited (trading as "Marjin") ("Marjin", "we", "us", "our") is the controller and responsible for your personal data. SousChef AI Limited is registered in England & Wales under company number 16957516, registered office Camburgh House, 27 New Dover Road, Canterbury, Kent, CT1 3DN. This privacy policy applies to your use of our website: https://www.marjin.ai/. For Customers, the terms of the DPA in the Customer’s Subscription Agreement apply to how we use Customer Data. 

This website is not intended for children under 16 (UK/EU) or 13 (US), and we do not knowingly collect data relating to children.

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2. TYPES OF PERSONAL DATA WE COLLECT ABOUT YOU

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, and username.
• Contact Data: includes email address and company name.
• Technical Data: includes internet protocol (IP) address and other technology on the devices you use to access this website through Google Analytics 4 (GA4).
• Marketing and Communications Data: includes your preferences in receiving marketing messaging from us.

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3. HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you, including through:

• Direct Interactions: You provide your Identity and Contact Data when you:
  
  • Book a Call: By providing your Name, Surname, Email, and Company.
  • Subscribe to our Mailing List: By providing your email address.
• Automated Technologies: As you interact with our website, we automatically collect Technical Data via GA4 and similar technologies.

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4. HOW WE USE YOUR PERSONAL DATA

We rely on several legal bases to process your data, including Performance of a Contract (to register you for a call), Legitimate Interests (for business administration and website security), and Consent (for our mailing list).

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Direct marketing 

During the registration process on our Website and/or mobile application when your personal data is collected, you will be asked to indicate your preferences for receiving direct marketing communications from us via (EMAIL, SMS, TELEPHONE).

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We may also analyse your Identity, Contact, Technical, Usage and Profile Data to form a view which products, services and offers may be of interest to you so that we can then send you relevant marketing communications. 

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Third-party marketing 

We will get your express consent before we share your personal data with any third party for their own direct marketing purposes. 

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Opting out of marketing 

You can ask to stop sending you marketing communications at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences OR by following the opt-out links within any marketing communication sent to you or by contacting us at rob@marjin.ai. 

If you opt out of receiving marketing communications, you will still receive service-related communications that are essential for administrative or customer service purposes.

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Cookies

For more information about the cookies we use and how to change your cookie preferences, please see our cookies policy.

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5. DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data with the following third parties for the purposes set out above:

• Hubspot: Used as our marketing stack, CRM, and booking tool.
• Mailchimp: May be used for email marketing/newsletters.
• Google Analytics 4 (GA4): For website tracking and analytics.
• Internal Recipients: "Demo" requests and enquiries are sent to enquiries@marjin.ai.

All third parties are contractually required to respect the security of your data and treat it in accordance with the law.

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6. DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes we collected it for.

• Leads: We keep information for non-converting leads for 12 months.
• Legal Compliance: We may keep data for up to 7 years to comply with tax or legal obligations.

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7. YOUR LEGAL RIGHTS

Under UK and EU data protection laws, you have rights including:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate data.
• Erasure: Request deletion of your data.
• Object/Withdraw Consent: Stop us from processing your data for marketing at any time.

8. CONTACT DETAILS

If you have any questions about this privacy policy or want to exercise your legal rights, please contact us:

• Email: rob@marjin.ai
• General Enquiries: enquiries@marjin.ai

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9. COMPLAINTS

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO) (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

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